Shipping + Handling

 

Shipping Domestic - Prints

  • Delivery times within Australia will vary depending on your location. As stated on the product description all orders are dispatched within 2-3 weeks

  • Please allow extra time for delivery during sale or busy periods due to high volume orders and potential shipping delays for holiday periods

  • For any print enquiries please contact support

We do not guarantee your parcel will arrive within a set time frame and the above is a guide only. If you wish to receive your order by a certain date please get in touch with us to discuss this possibility.  

International Shipping

  • For international shipping we use either Australia Post, TNT or DHL couriers depending on the size and nature of your item

  • Once your order has been shipped a tracking number will be sent to your email address

  • All deliveries must be signed for. Please ensure someone will be able to sign for delivery

  • Fuego cannot be held financially responsible for any additional local customs and duties on your order

  • We are required by law to disclose the full value of the shipment contents and cannot alter this value

  • If an order is refused by a destination country, by no fault of our own, Fuego holds no financial responsibility for any additional shipping expenses or costs incurred as a result

  • The purchaser holds responsibility for tracking the shipment. Failure to collect your shipment from a designated outlet may result in your parcel being returned to Fuego. In which circumstance, it is the financial responsibility of the purchaser to arrange shipping for the item.